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Return Policy: Due to the nature of this product, each product is made to order and is specific to the color you specify. There are no returns, exchanges or refunds once an order has been placed. If your item was damaged during shipping, please take as many detailed photos as you can and email them to me. If it was a packaging error on us, we will take care of it. If it was shipping damage from the carrier, you will need to file a claim with the carrier.